Free trial
Every new company gets a free trial so you can try FuelXpress before paying. No payment is taken during the trial.
Billing
Plans are billed monthly or yearly in advance, in the currency shown at checkout. When a period ends we create a renewal invoice and remind you before it is due and again if it becomes overdue. Access to locked features resumes as soon as payment is confirmed.
Cancellation
You can stop renewing at any time. You keep access until the end of the period you have paid for.
Refunds
- If you were charged in error or twice, we will refund the incorrect amount.
- If you are unhappy with a new subscription, contact us within 7 days of the payment and we will review a refund.
- Otherwise, payments for a period already started are not refundable.
Approved refunds are returned to the original payment method where possible, usually within 7 to 10 working days.
How to ask
Email support@fuelxpress.pk from your registered address with your company name and the invoice number.
Contact
VTOXI, G-15/4, Islamabad, Pakistan
Email: support@fuelxpress.pk · Phone: +92 335 3232352